Privacy Policy

This website is operated by Sand Hill Naukluft Investments CC (“SHN”, “we”, “us”). This policy explains what personal information we collect through this website, how we use it, when we share it, and the choices available to you.

This policy applies to information collected through this website, quote and proposal forms, website teardown requests, direct email enquiries generated through the site, and basic marketing and analytics tooling connected to the site.

Information we collect

• Information you submit directly, including your name, email address, phone number, company name, website, region, project type, budget, timeline, and any message or project details you provide.
• Information you send through lead forms for quote requests, proposal requests, teardown requests, or contact enquiries.
• Attribution and campaign data such as UTM tags, referrer, landing page, and conversion events so we can understand which channels and pages generate enquiries.
• Technical data such as IP address, browser or device metadata, and request timing used for abuse prevention, basic security, and rate limiting.
• Basic analytics information such as page views, page paths, and engagement signals used to improve the website and measure performance.

How we use information

• To respond to enquiries and communicate about potential or active work.
• To prepare quotes, proposals, scopes, onboarding steps, and service recommendations.
• To deliver requested services and provide support where a commercial relationship exists.
• To measure website performance, lead quality, and marketing effectiveness.
• To prevent spam, malicious traffic, fraud, and misuse of the site or forms.
• To maintain records needed for operational, commercial, tax, accounting, or legal purposes.

Legal basis and consent

By submitting information through this website, you consent to us using that information to respond to your request and operate our business relationship with you. Where applicable, we may also rely on legitimate business interests such as site security, service improvement, recordkeeping, and marketing performance analysis.

How we share information

We do not sell your personal information.

• We may share data with service providers that help us run the site or respond to you, including email delivery, hosting, and analytics providers.
• We may disclose information where reasonably necessary to protect our rights, investigate abuse, enforce our terms, or comply with a legal obligation.
• Where we work with subcontractors or suppliers on a client project, we may share only the information reasonably necessary to scope, deliver, or support that work.

Cookies and analytics

This site uses analytics and tracking technologies to understand site usage, traffic sources, and conversion behaviour. These tools may use cookies or similar browser storage. We use this information to understand which pages perform, which campaigns drive leads, and where the website should improve.

Email and form handling

Information submitted through forms may be transmitted to us through third-party email infrastructure. We take reasonable steps to use reputable providers, but no internet transmission or email workflow is completely risk-free. Please do not submit highly sensitive personal information unless it is genuinely necessary.

Data retention

We keep enquiry and client-related information for as long as reasonably necessary to respond to the enquiry, maintain business records, manage active or past projects, resolve disputes, and meet tax, accounting, legal, or contractual obligations.

Security

We use reasonable administrative, technical, and operational measures to protect information under our control. However, no method of storage, transmission, or website operation can be guaranteed to be completely secure.

Your choices and rights

• You may contact us to request access to, correction of, or deletion of information you have submitted.
• You may ask us to stop using your information for follow-up communications that are not required for an active service relationship.
• We may keep limited records where retention is required for legal, contractual, accounting, or fraud-prevention reasons.

Third-party links

This website may link to third-party platforms such as WhatsApp, payment, social, hosting, or reference websites. We are not responsible for the privacy or data practices of third-party websites or services.

Children

This website is intended for business and professional use. It is not directed at children, and we do not knowingly collect personal information from children through this site.

Changes to this policy

We may update this policy from time to time to reflect changes in our operations, tooling, legal requirements, or website features. The latest version published on this page will apply from its stated effective date.

Contact

For privacy questions, access requests, or data-related concerns, contact hello@sandhillnaukluft.com. You can also write to Sand Hill Naukluft Investments CC in Windhoek, Namibia.